Well at least they can't control the temperature inside the plane, right? Besides being stuck with them as the only carrier nearby, why would anyone use that airline? The last flight I did with them was so bad that I swore I would never even consider American as an option. The interior was falling apart and they had ear sets for some passengers but not all passengers on the long flight to South America. Then again, not all of the passengers had working TV screens so it didn't even matter. It remains a mystery how they stay in business other than owning a few important routes.
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